Refund & Return Policy

At Snapload, we stand behind the quality of our premium blanks and custom prints. Since every product is uniquely customized for you, we have specific guidelines for returns and refunds.

1. Defective or Damaged Products

If you receive a product with a manufacturing defect, misprint, or damage during shipping, we will gladly replace it or issue a full refund. Please contact us within 7 days of delivery with photos of the issue.

2. Buyer's Remorse / Sizing Issues

Because our products are made-to-order with your custom designs, we cannot accept returns for buyer's remorse or sizing issues. Please carefully review our detailed Size Guide on each product page before ordering.

3. Order Cancellation

You can cancel your order for a full refund within 12 hours of placing it. After 12 hours, the order enters production and cannot be cancelled or modified.

4. How to Request a Refund

To initiate a return or refund for a defective item, please email us at support@snapload.in with your Order ID and photos of the item. Our team will respond within 24-48 business hours with the next steps.

5. Processing Time

Once a refund is approved, it will automatically be applied to your original method of payment within 5-7 business days, depending on your bank's processing times.